The Diagnostic Center, Northern California (DCN) is committed to making its electronic and information technologies accessible to individuals with disabilities by meeting or exceeding the requirements of Section 504 of the Rehabilitation Act of 1973, 29 U.S.C. § 794, (Section 504) and Title II of the Americans with Disabilities Act of 1990, 42 U.S.C. § 12131, (Title II). These federal laws prohibit discrimination based on a disability and requires agencies to provide individuals with disabilities equal access to electronic information and data comparable to those who do not have disabilities, unless an undue burden would be imposed on the agency. In addition, DCN follows the Web Content Accessibility Guidelines (WCAG) 2.0 as a benchmark for accessibility. WCAG 2.0 is known as the industry standard and it provides specific guidelines for web accessibility.
The DCN provides materials in alternative formats and provides disability related reasonable accommodations when requested. If you need materials in an alternative format or if you need reasonable accommodations to access other DCN services, contact a DCN Administrator. To help us respond in a manner most helpful to you, please indicate the nature of the accessibility problem, the web address of the requested material, your preferred format in which you want to receive the materials (electronic format, Braille, standard print, large print, etc.), and your contact information.
If you wish to file a formal grievance under Section 504 or Title II of the ADA, please forward your request to:
- Email: email@example.com or
- Submit written correspondence to:
Gloria S. Mau, M.S., Director
39100 Gallaudet Dr.
Fremont, CA 94538
Please include the following information in your submission:
- The complainant's name, address and, if possible (although not required), a telephone number where the complainant may be reached during business hours;
- Information about the person(s) or class of persons injured by the alleged discriminatory act(s) (names of the injured person(s) are not required);
- The name and location (e.g., Diagnostic Center, Northern California) of the institution that committed the alleged discriminatory act(s); and
- A description of the alleged discriminatory act(s) in sufficient detail to enable OCR to understand what occurred, when it occurred, and the basis for the alleged discrimination.